National Training Group
Delivering quality training
As CEO of this organisation, I can assure students that I will fully support the implementation of all quality, management and operational functions articulated in this student handbook as linked and provided on this website
The CEO recognises that opportunities for improvement arise in every aspect of business and has developed an organisational culture within National Training Group Pty Ltd to capitalise on these opportunities for improved practice. National Training Group Pty Ltd supplies feedback forms to all students at the end of each program, as participant feedback has been identified as an important and valuable factor in monitoring and developing business practices and quality training, and ensuring the ever-changing needs and expectations of clients are being met. The CEO also welcomes feedback from other improvement opportunities such as risk assessment, student suggestions, complaints and appeals, validation sessions and audit reports.
I welcome your input and advice to ensure myself and the NTG team adhere to our underlying philosophy of continuous quality improvement in all aspects of National Training Group Pty Ltd.’s operations.
This student handbook provides the direction that informs and guides National Training Group Pty Ltd towards the provision of best practice in training development, management and service delivery. For National Training Group Pty Ltd, it will facilitate compliance with the standards regulated by the Australian Skills Quality Authority. For clients of NTG, it will ensure that their investment in training provides the best possible training experience and outcomes.
Australian Skills Quality Authority (ASQA) is the national regulator for Australia’s vocational education and training sector. ASQA regulates courses and training providers according to the Standards for Registered Training Organisations (RTOs) 2015 to ensure nationally approved quality standards for training are met. The focus of these standards is the demonstration of preparedness of registered training organisations to deliver quality training and assessment services and focus on continuous improvement.
National Training Group Pty Ltd recognises the importance and benefits of combining industry experience with tertiary education when striving to deliver programs of highest quality and relevance to the client.
All trainers and assessors employed or contracted by NTG has demonstrated significant industry experience in addition to obtaining tertiary qualifications, allowing them to provide a professional, well rounded learning environment for participants. Staff are equipped with the skills to ensure their teaching methods are suitable for all participants, utilising simple language where appropriate to communicate information most effectively.
National Training Group Pty Ltd strictly adheres to the Standards to continue delivering training services of the highest quality to their clients.
Call us on (02) 6162 2572 to have a chat about NTG and how we can be of assistance toward your training objectives.